FAQ’s2019-10-30T20:40:31+00:00

FAQ’s

Most of the frequently asked questions that customers ask us from time to time can be found below, feel free to Contact Us if you have any further queries.

Do you supply the Knee Scoot to trade customers?2019-10-21T13:42:13+00:00

Yes. Our range of kneewalkers are available to trade customers throughout the UK.

What do I use to inflate the tyres of the All-Terrain KneeScoot?2019-10-21T14:05:34+00:00

To inflate the tyres of the all-terrain kneewalker you can use an automotive or bicycle tyre inflator with a compact head.

What type of brakes do the KneeScoot kneewalkers have?2019-10-21T14:11:40+00:00

All our Knee Scoot kneewalkers have disc brakes for added peace of mind and realibility, unlike other cheaper models. There is also a handbrake on all our kneewalkers.

What type of wheels does the KneeScoot kneewalkers have?2019-10-21T13:59:49+00:00

The KneeScoot Quad 4 has solid wheels. These are wheels are puncture proof, so you will not have to inflate them.

The KneeScoot Quad 4 Pro All-Terrain has pneumatic types. A bicycle pump can be used to inflate these tyres if needed.

Does a KneeScoot mark floors?2019-10-21T14:06:43+00:00

The tyres on occasion may mark floors if the user skids across the floors with the brake applied. If this happens the marks are easily cleaned up by wiping with a wet cloth.

How do I know which Knee Scoot is best for me?2019-10-21T13:49:21+00:00

When you are choosing a Knee Scoot to purchase, factors such as height, weight, cast type and how you intend to use the kneewalker need to be considered. All our knee walkers are fully adjustable including knee pad and handlebar height.

 

Do the handlebars fold without removing the knee pad?2019-10-21T14:50:27+00:00

The handle of the kneewalker folds down regardless of whether the knee pad has been removed or not. In order to fold the walker to the most compact position possible is is recommended the knee pad is removed.

What is the delivery lead time?2019-10-21T14:21:16+00:00

Delivery throughout the UK usually takes 2-3 working days.

What is the weight of the Knee Scoot?2019-10-21T14:18:11+00:00

The KneeScoot Quad 4 weighs 10 kg. The KneeScoot Quad 4 Pro All Terrain weighs 10.5 kg.

Full specifications can be found on each individual product page in the specification section.

Are the KneeScoot knee walkers steerable?2019-05-30T13:35:58+00:00

Yes, our range of KneeScoot kneewalker are very easy to steer and operate.

Can I rent a KneeScoot instead?2019-10-21T14:48:50+00:00

Yes, for kneewalker rentals in the UK please visit our dedicated mobility rental website here. We offer both short and long-term rentals.

Does the Knee Scoot fold when not in use?2019-10-21T14:51:37+00:00

Yes. Both models of KneeScoot will fold easily for storage and transportation when no in use. The kneewalkers fold by lowering the steering column. The knee pad can be removed in order to “fold up” in the most compact position possible. By doing this the KneeScoot will fit in most cars for travel.

Is there a maximum user weight?2019-10-21T13:46:09+00:00

There is a 21 stone / 133 Kg weight limit on all our kneewalkers.

Where do you deliver to?2019-10-21T14:25:27+00:00

We deliver our kneewalkers throughout the UK.

Do you provide delivery?2019-10-21T14:26:19+00:00

Yes, we provide courier delivery on all our KneeScoot kneewalkers.

Where do I buy the KneeScoot range of kneewalkers?2019-10-21T14:49:39+00:00

Our range of kneewalkers are available to purchase on our website www.kneescoot.co.uk. We provide our kneewalkers to both Trade and Private Retail customers throughout the UK.

Will I get a user manual for the Knee Scoot?2019-10-21T14:46:36+00:00

Yes, a user manual comes in the box with all new kneewalkers. The user manuals can also be downloaded from each product page on our website also.

Is there a minimum height to use a KneeScoot?2019-10-21T14:33:44+00:00

Our range of KneeScoot products are designed for users of all different heights.

The handlebars of our Quad 4 Pro kneewalker are adjustable from 93cm (36″) up to 110 cm (43″).

The handlebars of our Quad 4 kneewalker are adjustable from 88cm (34″) up to 103cm (40″).

Can I adjust the knee pad and handlebars to various heights?2019-10-21T14:37:33+00:00

Yes, the knee pad height and the handlebar height can be adjusted. Suggested height ranges vary depending on the product and are listed under specs in each product page of this website.

Can children and small adults use a Knee Scoot?2019-10-21T14:27:53+00:00

Both models of KneeScoot are height adjustable to suit a wide range of user heights, the knee pad and handlebars can be adjusted. Full specifications can be found on each product page.

Can I use a Knee Scoot on carpet floors?2019-10-21T14:09:24+00:00

Yes, the Quad 4 and Quad 4 Pro All Terrain kneewalkers will work on carpet as well as many different floor types.

Will I need a prescription to buy a KneeScoot?2019-10-21T13:53:24+00:00

No you do not need a prescription to buy one of our KneeScoot kneewalkers. Our range of kneewalkers are available to both private and trade customers throughout the UK.

Can I use a KneeScoot when it’s raining?2019-10-21T13:52:05+00:00

Yes. Both our KneeScoot kneewalkers can be used when it’s raining. We do recommend taking extra care when its wet as the ground can be slippy and dangerous.

How do I become a reseller of the Knee Scoot knee walkers?2019-10-31T10:43:24+00:00

If you would like to resell our kneewalkers you can sign up here or simply give us a call on 00353 866 3366 to find out more information about becoming a reseller.

Will the Knee Scoot need to be assembled when it arrives?2019-10-21T14:56:14+00:00

When you receive your new KneeScoot kneewalker, it will need very little assembly. The knee pad, steering column and storage bag will need to be secured into the kneewalker frame. Full assembly instructions will be included inside the box.

If you have any questions, just call us and a member of our team will help you.

Are parts for after sale purchase available if repair or replacement is needed?2019-10-21T14:05:26+00:00

Yes as the manufacturer, all parts for the KneeScoot kneewalkers are available for aftermarket purchase.

Is there a delivery charge?2019-10-21T14:22:57+00:00

We offer free delivery on our Knee Scoot knee walkers throughout the UK.

Become A KneeScoot Dealer Today!

No matter where you are located in the world, we are excited to work with companies that are interested in adding a revolutionary product to their range. Contact us to get a competitive quote on wholesale knee walkers today!

More Information

Complete Freedom

Kneewalkers are a fantastic alternative to crutches. The benefits of using a kneewalker during your recovery are endless, you can remain active and independent  with our range of KneeScoot kneewalkers.

Contact Us

Go Mobility Ltd,
Tallaght,
Dublin 24, Ireland.

+353 1 866 3366

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Complete Freedom

Kneewalkers are a fantastic alternative to crutches. The benefits of using a kneewalker during your recovery are endless, you can remain active and independent with our range of KneeScoot kneewalkers.

Contact Us

Go Mobility Ltd,
Tallaght,
Dublin 24, Ireland.

+353 1 866 3366

[]
1 Step 1
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right
FormCraft - WordPress form builder